Changes and opportunities – WPL new employee perspective:

Searching and applying for a new role in COVID-19 brought both benefits and challenges. As someone who is usually incredibly busy working extra hours, volunteering for multiple organisations, playing sport and socialising (as a method of managing my own mental health), COVID-19 was a shock to the system (as it has been for most!). I began working from home in my previous role and found it incredibly challenging to structure my days and ensure that I exercised, ate well and socialised (virtually) to manage my wellbeing. Being in the same space repeatedly and not having social contact in a work environment was a challenge for me, especially due to increasing stress in my previous role.  

Before the lockdown I was actively searching for new roles in order to improve my wellbeing but was struggling to find enough time to devote to this. I would say the lockdown, however challenging it has been mentally, came at a good time for me as it allowed me lots of additional time to search and apply for new roles without the usual social and societal pressures of everyday hectic life! As life had slowed down everywhere, I found I felt less guilty and pressured to be doing other things and was able to reflect on what I wanted from a new role. I was also able to take the time to do small things for my wellbeing and to rebuild my confidence and motivation.

At the beginning of the lockdown, an initial challenge lay in the shift in the jobs market, especially with regards to the growth of temporary and emergency contracts which were less secure. While I was looking for something that would be positive for my wellbeing, I was also looking for a progression, and the kind of roles I was looking fo were not available. Knowing that the job market would start to open up again in the near future when the effects of COVID had begun to reduce, I took some time to look over previous job applications, CVs and at my LinkedIn Profile. I gathered the various examples I had used in applications in the past and started to create a bank of these categorised by skill which I could use to demonstrate competency in applications and interviews. When roles did begin to open up again, I found this incredibly helpful and looking back at what I had achieved so far in my career also gave me a significant confidence boost.

I applied for a number of roles over the course of lockdown, which were largely unsuccessful. This was challenging as although I had the security of my current role, my wellbeing was under severe strain from this job and I had been on and off sick for some time with stress. As is commonly found under normal circumstances, I faced a number of rejections without the opportunity for feedback as well as a number of situations where I received no reply. I persisted and was very excited when I heard that I had an interview for Leeds Mind!

The interview process was slightly more nerve-wracking as it was on Zoom and I much prefer speaking to people in person! However, the team at Leeds Mind made it very smooth and welcoming and so I had a very positive interview experience. A key thing I would say about doing a video interview is try not to keep looking at your own picture as this is very tempting and can make you feel self-conscious and not make eye contact with the interviewers. On some platforms there is the option to turn off self-view so this is potentially a good idea if you find you tend to look at your own video too much!

Now in week 3, I am finding the structure and support available to be a great help to my own mental health. Being eased into the role and having lots of positive encouragement and advice from colleagues has made the start thoroughly enjoyable and stress free! Basically my advice is its ok to find it tough, now even more so and rejections are extremely normal! I would say to use the additional time that the current circumstances provides to reflect on what you want and what you can offer. Keep going and there will be something out there perfect for you!

Blog written by Georgia Ellis – WPL IPS Employment Specialist

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Filed under Confidence, Coronavirus, Inspirational, Job search, Mental Health, Mental Health & Employment, Staff Introduction, Working from home, WorkPlace Leeds NEWS

One of our service users shares their experience of accessing support at WorkPlace Leeds and talks about how employment can impact on self-esteem and mental wellbeing:

I had a drug induced psychotic episode in 2017 and I have been struggling with the effects of this ever since. I have had issues with my substance use for many years, it does make me unwell, but I have a physical illness and it stops the pain. I have support from Forward Leeds and this has helped me abstain from most of the substances I used to take. 

I lost my job as a customer service assistant and this affected my self-esteem, I was dismissed for stealing an almost empty bottle of cleaning liquid that a fellow colleague gave to me to take home.  

My employment worker helped me find some volunteering work, he said that it could be difficult to explain if they asked for a job reference from my last job and that getting me back working would be good for my confidence.

He also helped to write my CV and showed me how to search for jobs online. I was not very good on the computer, so he booked me onto a basic computer course at Leeds City College.

We met at my local library as I do not have access to a computer at home, he helped me search and to apply for jobs.

I went to a few interviews but there always seemed to be someone else with more experience, I did get despondent and sometimes wanted to give up but my worker always helped me get through these feelings and gave me hope to carry on.

One day he said that a new store nearby had an opening for a shop worker and the manager was very supportive. My employment specialist helped me complete the application form, and shortly after I got called in for an interview. I was successful and got the job as customer service worker at an outwards bounds store.

We negotiated with the manager that I could work 15 hours per week rather than the 16 advertised and my worker helped me to apply for permitted earnings. This was very important as I am a single parent and needed to be about for my daughter, I also wanted to stay on ESA for the security.

I am much happier and feel I have something to do during the day, I am not just an unemployed mum. I have always worked so it is important for me to have a job for my self-esteem and mental wellbeing.

I really enjoy working and have made friends, I have even met with someone who has also had support from my employment worker, I had no idea until we got to know each other.

I hope to work full time when my daughter is older.

Just because you have been unwell it does not stop you from working.

Blog written by WPL Employment Specialist Ed Tyler

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Job search and interview experience in challenging times – WPL new employee perspective:

Hi, my name is Kiran and I’ve just joined Leeds Mind at WorkPlace Leeds as an IPS employment specialist. I wanted to blog about my experience with my job search during the pandemic, since many of the people we’re working with at WorkPlace Leeds have faced similar challenges.

I think the job search was one of the hardest I’ve done due to most companies putting a freeze on employment due to Covid-19, or were advertising jobs where it was unclear when they would start. In addition, companies were trying to adapt to new ways of working, with some staff working from home or joining the furlough scheme. Employers were dealing with a new crisis, so it was hard to figure out what was going on, what was going to happen next and how long the situation might last.

Compared to my previous job search and being able to apply for at least 5-10 jobs daily to only applying for around 5 jobs in a week was difficult. The IPS employment job really stood out to me, especially with Leeds Mind being so well known to support individuals with mental health and their wellbeing.

The interview was a completely different experience as I got an email with a brief for a presentation topic which normally would have been given on the interview day itself. The interview was being held on Zoom and it made me feel nervous at the process being so different. Usually I would think about what time to set off and how to find the location, but this time I had to consider do I book a day off work or just take time out whilst at work? Where will I feel most comfortable conducting my virtual interview with all my family working from home?

A lot of things were running through my mind when it came to the interview due to it being online such as what do I wear when they won’t see your full outfit, where is the best place to sit, will they be able to hear me…so many different factors. I was familiar with using Zoom so that wasn’t a worry for me, but you can’t help panicking if the connection wouldn’t work on the day or if the sound wasn’t clear enough. The connection actually cut out twice during my interview which made me panic because when you’re in the same room as somebody you can explain the situation but when you in a different room you can’t explain what has happened.

Starting the job whilst working from home was a brand-new experience for me. The whole meeting the team when you first start and having that human interaction to catch up and find out more about the team and their roles hasn’t been possible. However, after settling in, working from home hasn’t been as daunting as I thought, as the team have been taking time out to have individual chat online. The team have really been a great during my induction time and I can’t thank them enough for being so welcoming. I’m looking forward to getting stuck into my work helping others into employment!  

Blog written by Kiran Soor – WPL IPS Employment Specialist

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Filed under Coronavirus, Inspirational, Job search, Staff Introduction, WorkPlace Leeds NEWS

Getting back to a new normal – first holiday:

I was a little apprehensive about leaving my beloved Yorkshire and venturing to Norfolk for the first holiday I have had since Corona entered our lives. I have underlying health conditions and it’s the first time I have been out and about so much.

I packed hand sanitiser, face masks, anti bac wipes alongside shorts and jumpers. You never know in England.

Very pleasantly surprised that a majority of eateries, pubs and shops were adhering to social distancing, taking our contact details and the public toilets were the cleanest I have ever seen. The beach was deserted and apart from sand flies being a nuisance, we had a whale of a time.

Sometimes we just need to take a step forward into the unknown and you never know what you might find. I am back, refreshed and a suntan.

Blog written by WPL Employment Specialist Kay Jackson

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Filed under Coronavirus, Feel good factor initiatives, Mental Health & Employment, WorkPlace Leeds NEWS

Growing professional confidence – client’s story:

When WorkPlace Leeds first started to help me in 2019, the prospect of getting to the point where I would be employable didn’t seem possible. Due to anxiety/depression I’d only really been leaving the house for the last six months, and that was with the help of the community mental health team. As such I was incredibly apprehensive about the whole thing but as it was the next logical step in my recovery, I agreed to give it a try. Once I had been referred to WPL it didn’t take long before I was contacted by Heather to arrange our first meeting.

We agreed to meet at a location that was convenient to me, I was very nervous about the whole thing and tempted to cancel. I didn’t cancel though, and during our first meeting we went over the basics. That was over a year ago now so I can’t remember the exact details but I think it was things like my past history, what I was hoping to gain from the service, and questions about how I was feeling at the time so that my progress could be logged over the coming year. Then I was told about what the service had to offer and it might have been then that I agreed to give one of the workshops a try.

After that we met once a week and my confidence slowly began to build up. Heather helped me to write a CV and we discussed the possibility of trying some volunteer work at some point. I was also pointed in the direction of the various community groups and shown where to look to find out more information. Having problems with social anxiety these didn’t really appeal to me so I decided to concentrate my efforts on the Maintaining Wellbeing course that I signed up for with WPL.

The course was held at WPL near Kirkstall Abbey and again I almost didn’t go due to feeling incredibly nervous. The first session was not an enjoyable experience for me, mainly due to my nerves and the fact that it was the first time that I had sat around a table with a group of strangers to discuss things. I’m not much of a talker at the best of times and even less so when nervous, as such I spent most of the session staring at the table top and only answering questions when asked.

The staff however were all very kind and understanding and it was made clear at the start that it was ok to just say ‘pass’ when the conversation got around to me. It was also ok to leave the room without asking or even go home if it all became too much so long as reception was informed if you left the building. Knowing this did make it somewhat easier for me and during the second hour I didn’t feel so nervous.

During the next six sessions my confidence began to grow and my nervousness began to subside. I was still nervous before every session but once they began, I found it easier to concentrate on what was going on around me. Once I could concentrate more on the sessions, I found the subject matter to be helpful and I’m glad that I managed to attend all of them.

As this was happening, I was still meeting with Heather and I decided to start an IT course after the Wellbeing one had ended as I didn’t want to take on too much at once. Around this point I joined a volunteering website to see what was out there.

The IT course was held in the IT suite at WPL and run by Ian who explained what it entailed. The ECDL course that I took contained four modules with a mock exam and real exam for each module. The prospect of taking any kind of exam didn’t exactly fill me with joy but it was explained to me that I didn’t have to take the exams if I didn’t want to and they would all take place on location in the IT suite. Where the exams would take place was a big worry to me so finding out right at the start that they would take place at WPL lessened my worries considerably.

Each module of the course consisted of a workbook that I worked through at my own pace, if I ever had a problem then I could ask Ian or one of the volunteers for help. I was worried that it would be like a school setup with a teacher at the front of the class and everybody working on the same thing at the same time. As it was though being able to work through at my own pace suited me much better. Also, as I had access to MS Office at home, I would buy a copy of the workbooks so that I could continue there as well.

Again, as this was going on, I was still meeting with Heather and was asked if I would like to apply to volunteer with Live Well Leeds. This seemed like a good next step so I agreed and ended up working with her as her assistant.

I’ve even applied for and received an interview for a job, part-time and with a low number of hours which would make an ideal next step as I’m not ready for full-time employment yet. Saying that when I started with WPL just over a year ago even that didn’t seem possible. We were hoping to do some interview training but it all happened so quickly that we didn’t have the time. Then of course the coronavirus broke out, the job interview was cancelled, and I’m stuck indoors again. There’s not much WPL can do about that, though!

Over the course of a year and with the help of WPL I have gone from being somebody who didn’t even think that employment would be possible to actually having a job interview. For that I am very grateful and can’t thank Heather, Ian and Mark (on the Community Mental Health team who referred me in the first place) enough, as well as everybody else who has helped me along the way.

Client’s case study written by Daniel – WPL Employment Support Service client

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Filed under Confidence, Employment Support, Inspirational, Job search, Mental Health & Employment, Training, Volunteering, WorkPlace Leeds NEWS

Now, more than ever, it is crucial to care for our own and our clients’ mental health.

Big changes in routine, financial fears, isolation from our loved ones, increased fear of illness and, for some, too much free time, is having an impact on our nation’s collective mental health. 

If you feel that you or someone you support is struggling with their mental health then please be reassured that you (or they) are not alone.

I work in mental health and help deliver the Individual Placement and Support (IPS) service which supports our clients into and in employment. Essentially, we help people with mental health difficulties regarding employment, and see this as an important part of their mental health recovery journey.

When I call clients, I am seeing a noticeable increase in their mental health concerns, so the IPS service, as well as other mental health support services, feels more important than ever.

The coronavirus is sometimes leading to disappointments for clients, who may be feeling that their plans – and associated hopes and dreams – are being dashed. Without someone to discuss these with, reaffirm their goals and provide support to how they can get one step closer to employment they may end up feeling hopeless.

Working for Leeds Mind, we try to ensure clients feel supported, valued and listened to.  As mental health workers, together, we support their employment goals, desires and aspirations. 

I advise them that if they are struggling then they are not alone.  

Undoubtedly, there are millions of people around the world who are having a difficult time adjusting to the ‘new normal’ which has sprung up unexpectedly for us in 2020.   

I hope that our telephone and/or video calls support our clients and gives them what is now more important than ever is to feel listened to, supported, valued and to have some hope. 

I do this while trying to look after my own mental health through keep fit, cooking, daily mindfulness and taking regular breaks so as to maintain my own well-being.

There is no doubt coronavirus has increased the pressure on the nation’s mental health, but I am hoping that out of this pandemic it brings something positive and that is to highlight that we all have mental health, just as we all have physical health, and we have to work to look after it. We are not alone and I hope this can bring communities even closer together. 

Lisa Fisher – WPL IPS Employment Specialist

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Filed under Confidence, Coronavirus, Employment Support, Mental Health, mental health awareness week

VOLUNTEER WEEK – from the perspective of WPL staff:

“This week is Volunteers Week and we would like to take this opportunity to thank all of our wonderful volunteers for your contribution and continued support. Volunteers are an integral part of Leeds Mind and we couldn’t run the services we do without you.”

Emily Jayes Leeds Mind Volunteering Coordinator

“I manage seven  volunteers at the moment. All of them help me in delivering the IT Training provision at WPL. Some are ex-clients of WPL. Those particular volunteers wanted to pass on the skills and knowledge they had learnt during their time in IT training, and all volunteers are dedicated to helping those who want to gain those IT skills and knowledge. During their time volunteering they learn invaluable skills – not just in IT, but in communicating with others, learning about how qualifications are delivered, time-management, etc. All the volunteers involved in WPL IT delivery training have regular supervisions where their progress and personal development are discussed.  All indicate that they really enjoy volunteering and it gives them a sense of purpose and self-worth and that they themselves learnt more about IT. As a WPL service we really could not offer the IT Training without their help and support and dedication. They are reliable and committed to the ethos of our organisation.  Clients can relate to them and indicate that they are comfortable in asking them for help. I can’t thank or praise them highly enough!”

“Fresh out of university with very little hands-on work experience in my chosen field, I took to volunteering. I worked on a one-to-one basis with children with learning disabilities and it taught me a lot about myself, my values, strengths and areas of development. It also confirmed that I wanted to work with people in a supportive role. I remember being offered my first ‘proper job’ and my new manager telling me it was because I had the experience of being a volunteer”.

“I will always look to volunteering as a huge positive. Throughout my career I have supported people into volunteer roles who have later gone on to secure paid roles. It can help build your confidence, develop skills and allows you to meet new people. It was supervising volunteers that gave me my first taste of managerial experience which was the building blocks to me pursuing a career in leadership”.

“I volunteered, managed volunteers and for many years have been supporting individuals in finding appropriate volunteering opportunities. Volunteering allowed me to regain my professional confidence in a new place and to develop a structure to my week when I needed it most. This is also the value I see my clients being attracted to over and over again. Volunteering is proven to have a positive impact on one’s wellbeing. I have managed volunteers and enjoyed the role. I have finally been matching individuals with appropriate volunteering opportunities as my professional role for many years and witnessed many professional transformations. The most amazing I had the privilege to observe was a transformation of a young person with a previous warehouse work experience who started volunteering in a local community radio only to then progress to a permanent paid position as a radio technician. It is important to remember that any form of volunteering which helps others always has the potential to help and empower ourselves!”

I have worked alongside and supported volunteers for many years in different areas. It has always amazed me how each person has a different reason to give their time and share experiences to support others. It is an exceptional position and cycle to be involved in – to realise that you as a person  are helping someone else – helping them rebuild their lives whilst you yourself reap rewards in the form of knowledge and social interaction. There are so many volunteering opportunities available, and especially with Leeds Mind – and over the past few months have worked with two complete ends of the scale: One person working with a direct client-based approach involved in some of the support and peer work, seeing this is as a path to not only show empathy and share lived experience but also as a way of building personal confidence and open future opportunities. The other feeling not wanting that direct approach, but wants to support,  so does this by giving time in one of Mind’s shops and to know that their support is there but more indirectly,  knowing that they are giving time to bring opportunities to others. It is essential to recognise that both are equally important.  Volunteering is invaluable within any organisation – and the benefits for all can be life-changing.”

I have facilitated groups with volunteers helping to deliver the workshop. It is a great benefit to have someone who can relate to what others in the group may be feeling. They have often been there. It builds up the confidence of the volunteer to talk to others, share their story as appropriate and gain presentation skills. Volunteering at WPL is a safe space to explore their skills and gain new ones. Often people have not worked for many years and cannot see paid work as an option. I have seen many of my clients volunteer and then go on to working full time either at Leeds Mind or alternative employers. It is a pleasure to see them flourish.”

Information collated by Kate Balmforth (WPL Employment & Job Retention Specialist)

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Filed under Client Involvment, Confidence, Events & Reviews, Feel good factor initiatives, Inspirational, Volunteering

Autism, IT and the workplace.

I recently had a client attend the IT support service who had been diagnosed with autism which is a lifelong developmental disability that predominantly affects a person’s communication skills and relationships with other people.

I can honestly say this learner was the fastest learner we have ever had attend IT! She passed four Level 2 exams and two Level 3 exams in the space of a few months. Not only that – she achieved extraordinary pass marks. Not that speed is a factor in measuring learning, but it did get me thinking.  Are people with autism naturally suited to learning ‘logical’ subjects such as IT? We know some famous ‘logical’ thinkers are suspected of autistic spectrum – Bill Gates, Mark Zuckerberg, and even Albert Einstein displayed autistic tendencies. This may conform to our perception of IT people being ‘geeks’ – and maybe being geeky is something we ought to embrace, especially in the workplace where IT is increasingly an important element.

We know that a trait of autism is often a lack of social interaction. Indeed, the client I worked with told me that she found it difficult at work because of other people, and she really liked jobs where there was little social interaction and that involved repetitive tasks. And that is what many IT jobs actually involve.

But a lot of workplaces do require staff to engage with other staff, so how can this be managed, and how might a manager know the person has autism? For an adult, being diagnosed with autism could be seen as, at best, personally career limiting. As a result, such a diagnosed person may become very defensive and fight the diagnosis. The upshot is that there are a number of mildly autistic people in work who have never been diagnosed as being autistic and would not consider themselves to be so.

If a manager thinks a worker is autistic they may never be able to say so to them (and arguably should not), for there is unlikely to be medical proof to back this, and the individual involved is not going to thank a manager for referring to them as autistic if they regard themselves as merely extremely ‘technical’.

A good manager would note that the person may be exhibiting behaviours on the spectrum, and realise their best approach is not to think in terms of managing and confronting social behaviours – clamping down on perceived rudeness for example – but to facilitate social interaction and so overcome the problem in a positive manner. Flexible working environments need to be in place – maybe not having big team meetings where there are obviously lots of other people, and maybe communicate more through emails, online discussion boards, ‘virtual’ team meetings online. Surprises should be avoided, and change administered in small steps, maybe have a mentor to learn soft skills from and advocate on their behalf in times of stress.

There are now actually companies that employ only those with autism. They first started in California’s Silicon Valley – ‘home of the geeks’! IT company Auticon describes themselves as a ‘social enterprise’, employs talented IT experts, offering them training and workplace adjustments to ensure their employees are happy and comfortable on a day-to-day basis. Shockingly, 85 per cent of Auticon UK’s workforce were unemployed before working at the company – despite all but one having a degree – proving there is a huge discrepancy between the massive talent of autistic people and the low employment rates for them.

My autistic client is due to end her time with our WPL IT training soon. I said she would be ideally suited to working in a programming environment and we are going to look at programming courses. She will breeze through these! The challenge will be her having the confidence to apply for such jobs but most importantly knowing there might – or ought to be – companies that are willing to employ people who are open about their autism and the have the practices and procedures in place to help them flourish.

Written by Ian Allred – WPL IT Tutor

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Kindness During Mental Health Awareness Week

MHAW-Kindness-2020-Type-Lockup-1

To celebrate the theme of Kindness during this year’s Mental Health Awareness Week we asked our team how they are being kind to themselves……………

  • “I have found taking a walk in the woods with the dog and my partner relaxes me. Seeing the dog so excited and running around makes me feel glad to be alive and appreciative of nature around me. Lots of bluebells in the woods which smell amazing at the moment.”
  • “Having the garden to relax and watch the plants change colour and flower helps.”
  • “I’m practicing being kind to myself by being less strict on what I’m eating during the week and allowing myself to just enjoy eating what I fancy and not feeling guilty about the extra few biscuits…and cake.”
  • “I am being kind to myself by taking care of myself e.g. sleep and exercise, but also treating myself e.g. biscuits, new clothes, or a rest day every so often.”
  • “I’m being kind to myself by keeping things varied! I have built a herb box.. herbs tbc. I played tennis in the Roundhay courts (which are free to book online!) and of course lots of treats and goodies and pampering.”
  • “My kindness tip is not being too hard on myself when the best laid plans go adrift.  I tried, it didn’t work, I’m not going to beat myself up about it.  I will just try again.  There is no point in stressing – it just makes things worse.  I am also taking time off at the end of the week to have a long weekend to recharge my batteries.”
  • “At the moment my kindness to myself is to remind myself repeatedly that I’m doing the best I can in very difficult circumstances.”
  • “During the kindness week I am taking a few days off work and replacing it with outdoor activities!”

How are you being kind this week, please comment below.

 

 

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Filed under Feel good factor initiatives, Mental Health, mental health awareness week, Working from home, Workplace Wellbeing

From Redundancy to Referral and a Renewed Sense of Purpose

Housing blog

 

KR was 40 years old at the time of being referred to WPL Employment Support services in October 2019, and was not known to mental health services prior to the referral made by the Job Centre. This is the story of how KR went from feeling powerless in unemployment, to empowering others in her dream role. KR is now in full time employment and plays a vital role in housing support since the coronavirus lockdown began in mid-March 2020.
“Having lost my previous job due to redundancy I was extremely motivated to look for a paid employment, which I was making the best efforts to secure for some time prior to the referral. This was an extremely stressful time and the unnecessary pressure from a Job Centre caused more stress and therefore more damage than good. During one of the Job Centre appointments I was so disheartened and felt powerless I literally lost the will to live. Despite all my effort and all job applications sent – the threat of being sanctioned was real. I was in bits! Therefore, my referral to a mental health service was a safeguarding procedure.
The main benefit of accessing the WPL Employment Support was that someone for the first time in a long time had a sincere interest in supporting me to overcome my job search struggles and clearly believed in me and my professional abilities. I had applied for a broad spectrum of jobs, and what got me down was that even low paid jobs overlooked me.
Having someone instilling the hope that returning to paid employment was possible for me and supporting the practical efforts proved to be all I needed. One of the job applications I submitted prior to my referral to WPL and which I discussed with my allocated WPL Employment Specialist resulted few weeks later with a job offer. Kate helped me prepare by reminding me of my qualities and my skills and that I was good enough. She was right.
I have secured a dream job position as a Housing Officer.
As my mental health has been deeply affected by my circumstances (loss of the job, financial pressures, changes in lifestyle priorities, relationship breakdown, explaining the changes to a dependent child etc.) as soon as my circumstances changed – my life changed, and my mental wellbeing has soared!

The process between the referral to WPL and securing paid employment was very short and only lasted couple of weeks or so. My WPL employment specialist provided me with much needed reassurance and all worked out very well.

Kate (my WPL employment specialist) also gave me the option of accessing post-employment support. This was very reassuring knowing I will get the right support if I need it. We have met with Kate a few weeks after my job start date and I was pleased to be able to provide a positive update re my situation. Work is going well, my professional confidence is back on track, my life has gained purpose and meaning once again!

Since the lockdown (mid-March 2020) I feel a real sense of professional purpose supporting the tenants affected by the new situation and restrictions. There is more work to do and majority of cases are to be dealt with a great sense of urgency but I feel well-equipped as a Housing Officer to professionally support others in their time of need.

My main goal now is to help others empower themselves, to know their worth and succeed.
Words of advice I would like to give to others:
Believe in yourself – good days and bad days, rejection hurts, and the silence following what you thought was a good application gets you down, but put your mind into what you want and you can do it.
Keep your interest in what you want to do and embrace learning opportunities to bring out your best skills.”
Blog story presented by:
WPL Employment & Job Retention Specialist Kate Balmforth
Thank you to KR for contributing their story to the blog.

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Filed under Confidence, Coronavirus, Employment Support, Inspirational, Job search, Mental Health & Employment